The Link School wishes to communicate effectively with our parents, students and wider community. However, we accept that we can on occasion make mistakes or fail to communicate as well as we would wish.
We are committed to dealing with complaints promptly, fairly and carefully. We encourage parents, carers and other members of the school community to raise (on an informal basis) any concerns they have at the earliest opportunity. In most instances, this will involve speaking directly with the member of staff concerned, who will try to resolve the issue as quickly as possible.
Head of Site, Susan Denman
Office Manager, Susan Ramm
The Link School - Primary
138 Croydon Road
Beddington
CR0 4PG
Head of Site, Hannah Wallwork
Office Manager, Karen Hayward
The Link School - Secondary
82-86 Croydon Road
Beddington
CR0 4PD
Head of Sixth Form, Lynn Shah
Office Manager, Karen Hayward
The Link School - Sixth Form
82-86 Croydon Road
Beddington
CR0 4PD
Head of Site, Nicola Andrews
Admin Officer, Lucy Craft
The Link School - Satellite
Mollison Drive (Access via Lancastrian Road)
Wallington
SM6 9JN
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When you get in touch, please remember that we need to know what has happened, when it took place, who was involved and what you would like us to do to resolve the issue. If you require assistance in raising your complaint please let the school know so we can put in place appropriate arrangements to support you throughout the complaints process.
If you remain dissatisfied, the school has a formal Complaints Policy which sets out a structure under which your complaint can be heard. You can access the policy by clicking the link below; alternatively, a hard copy can be obtained from the school office.
In the first instance all complaints should be brought to the attention of the Principal:
Sandy Turner, Executive Principal, The Link School, 138 Croydon Road, Beddington, Surrey CR0 4PG
Tel: 020 8688 5239 or Email: sturner@thelinkschool.co.uk
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